QUESTION: How long does it take between the order date and delivery date of my cabinets?
ANSWER: 6-10 weeks.

QUESTION: What is the payment plan for the work that will be done?
ANSWER: We ask a weekly payment towards the labor work in progress, plus a weekly payment for materials used on your job.

QUESTION: Why do I have to pay a 15% surcharge on sub-contractors?
ANSWER: Gene ascertains good pricing and orders all work done from sub contractors. Gene oversees the work for problems or defects and manages the sub contractors so that you receive the highest quality of work. This oversite lifts worry from you and give you someone in your court who has a practiced eye to understand when a job is done correctly. Your 15% is for the management of the job and the sub-contractor.

QUESTION: What if I want to add something to the job after the letter of agreement is signed?
ANSWER: We can also create an additional rider for the work you would like to complete. You can write out what you would like to have completed and then Gene can figure the proposed price and get back to you. We call this a change order form.

QUESTION: What if I want to order additional cabinets?.
ANSWER: That would be great. We ask for all cabinet payments up front prior to order submission to Kraftmaid.

QUESTION: What is I wake up in the middle of the night with a question for Gene?
ANSWER: Give a call and he'll get right back to you: 1-800-720-7071.